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Fixing Push Notifications

Last updated 2026-09-02

For: All

If you're not receiving push notifications on the mobile app:

  1. Confirm you're using the published app from the App Store or Play Store — not Expo Go (a development/testing version), which may not deliver push notifications reliably.
  2. If you are on the published app and still see nothing, contact your school's Admin — push notifications require the app build to have the correct Android (Firebase/FCM) and iOS (APNs) credentials configured, which the Edumintor team sets up once per app release.