My Bulk Upload Has Errors

1. Open the job's result — from the notification, or the bulk-upload status page.

2. The Results step lists how many rows were created and how many were skipped, with the reason for each skipped row.

   

3. Fix just those rows in your source file and re-upload. Rows that already succeeded won't be duplicated.

💡 Tip — The most common skip reason is a duplicate phone number or email — another student (including one you deleted earlier) already has that value. Use a different number/email, or check the existing student's record instead of re-importing.