Broadcasts & Automations
Message parents, teachers, and students, and automate notifications.
Sending a Broadcast Message
Go to Broadcast → Send Broadcast.
Broadcast Templates
Go to Broadcast → Broadcast Templates.
Editing and Deleting a Broadcast Template
Go to Broadcast → Broadcast Templates, open a row's actions menu, and choose Edit or Delete.
Using Voice Recordings
Go to Broadcast → Broadcast Templates → Voice Recordings to record or upload audio for Voice SMS broadcasts.
Connecting WhatsApp
Your organization must connect its own WhatsApp number before any WhatsApp broadcast or automation can send — there is no shared/default sender.
Topping Up SMS/WhatsApp Credit
Outbound WhatsApp (and SMS, depending on setup) is billed from a prepaid unit pool your organization tops up in advance — separate from your seat-based subsc...
Automations (Autotriggers)
Configure automatic messaging and report emails across four tabs: Attendance Triggers, Fee Reminders, Payment Receipts, and Scheduled Reports.
Editing, Toggling, and Deleting an Automation
Go to Automations, pick a tab, and click Action on a trigger to Edit, Disable/Enable, or Delete it.